[Wolves] Thoughts on Virgin Media?

[David Goodwin]

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> What I think I'm going to do, is give my line 10 days to see if it will
> sync back up to a more reasonable speed (my profile was set to
> 'interleaved' last time I had problems, which is more stable on poor
> quality lines than in 'fast' mode, but takes 10 days to re-sync back up
> after a speed dip, whereas a 'fast' profile syncs back up within 3
> days), if not then I will contact my ISP to see if they will do anything
> about the problem. If it's not solved by the time my mobile phone
> contract is up then I'll jump ship to another supplier.

Good luck trying to get BT to do anything - I'm not particularly happy
with the bandwidth I get at home (4-5mbit) (considering I get 17mbit at
work from the same ISP), and I've tried to get BT to do things to the
line, but (as you said) it's hard to convince them that it's a problem
you're "only" getting 50% of what you should (for example).

I presume you're aware of the bellwire / iplate "thing" - namely if
you're on ADSL and happen to have extensions in your house plugged into
the master socket, make sure the extensions are only using 2 wires and
there isn't a third bell-wire in use.

http://www.beforum.co.uk/showthread.php?t=9481&highlight=iplate

and

http://www.jarviser.co.uk/jarviser/broadbandspeed.html


David.
- --
David Goodwin

[ david at codepoets dot co dot uk ]
[ http://www.codepoets.co.uk       ]
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