[YLUG] Broadband

James Jeffrey james at jgj.org.uk
Fri Mar 14 22:38:40 GMT 2008


I was told it was the exchange, though they wouldn't tell me what  
happened or what they were doing to stop it happening again.

I was on Be Pro.

J

On 14 Mar 2008, at 22:19, Alex Howells wrote:

> On 14/03/2008, James Jeffrey <james at jgj.org.uk> wrote:
>> I've finally transferred away from Be (3 month notice period) after  
>> a series
>> of lengthy (more than one day) outages on the York exchange late  
>> last year.
>> When I asked for an explanation of the problems I was told it was
>> confidential.
>>
>> I'd been with them for less than a month when my DSL was out for  
>> more than
>> 36 hours over the course of three days (two seperate outages).
>>
>> They also insist on having very frequent outage windows in this  
>> area for
>> "essential maintenance".
>
> Interesting... what package were you on?  Did the outage affect the
> whole exchange?  I'm looking at it for home usage when I move soon as
> the new place may not have Virgin Media cable :(
>
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