[YLUG] Broadband

[Paul Wardman]

TalkTalk were taking up to about a week to answer email queries --- they
also used a successful hard sell on me (I was fantastically depressed at the
time) and refused to back out. So although their service and prices were
quite ok, I'm avoiding them on principle right now.

On 14/03/2008, James Jeffrey <james at jgj.org.uk> wrote:
>
> Sorry that should have read "the whole exchange".
>
>
>
> On 14 Mar 2008, at 22:38, James Jeffrey wrote:
>
> > I was told it was the exchange, though they wouldn't tell me what
> > happened or what they were doing to stop it happening again.
> >
> > I was on Be Pro.
> >
> > J
> >
> > On 14 Mar 2008, at 22:19, Alex Howells wrote:
> >
> >> On 14/03/2008, James Jeffrey <james at jgj.org.uk> wrote:
> >>> I've finally transferred away from Be (3 month notice period)
> >>> after a series
> >>> of lengthy (more than one day) outages on the York exchange late
> >>> last year.
> >>> When I asked for an explanation of the problems I was told it was
> >>> confidential.
> >>>
> >>> I'd been with them for less than a month when my DSL was out for
> >>> more than
> >>> 36 hours over the course of three days (two seperate outages).
> >>>
> >>> They also insist on having very frequent outage windows in this
> >>> area for
> >>> "essential maintenance".
> >>
> >> Interesting... what package were you on?  Did the outage affect the
> >> whole exchange?  I'm looking at it for home usage when I move soon as
> >> the new place may not have Virgin Media cable :(
> >>
> >> _______________________________________________
> >> York mailing list
> >> York at lists.lug.org.uk
> >> https://mailman.lug.org.uk/mailman/listinfo/york
> >>
> >
> >
> > _______________________________________________
> > York mailing list
> > York at lists.lug.org.uk
> > https://mailman.lug.org.uk/mailman/listinfo/york
> >
>
>
> _______________________________________________
> York mailing list
> York at lists.lug.org.uk
> https://mailman.lug.org.uk/mailman/listinfo/york
>
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