[Hudlug] No Internet with Netgear DG834G

[Paul Brook]

> I'm sure the line is ok as the router will connect to the Netgear set-up
> site and I can alter the configuration settings by this means but no
> combination of changes will produce results. When I look at the 'Connection
> Status' on the Netgear site it shows 'failed' in all categories.
>
> A request for help to Plus Net produced the response that the line may be
> faulty but this does not tie in with accessing the Netgear site during
> set-up.
>
> What am I missing here?

You are not accessing the netgear website. You're accessing a web server 
running on the router itself.

> The USB modem logged in via a dial-up box but there is no such device with
> the Netgear unit. Do they connect this way or not? I am using it as a hard
> wired connection through my onboard Ethernet, not via its wireless
> connection.

The "dial up networking" is just the way that windows chooses to represent the 
ADSL connection and authentication.

You use the router's web-based configuration interface to set all this up.
You should not need to do/install anything on the client machines. Just 
configure them for "local network", and automatic everything. You do not need 
to/should not install/use any software supplied by your ISP.

You do not need to "connect" or "dial up" individual machines to access the 
internet. The router should handle everything.

Are you sure you're got the correct username and password? 99% of the time 
it's either this or you forgot to plug the phone cable in ;-) Remember the 
router needs to be on the "ADSL" side of the filter, ie. the same place you 
connected the USB modem.

Also note that your ADSL login details may be different from your 
SMTP/POP/email login details.

If the router isn't getting any signal at all, it may be that the low-level 
ADSL settings are incorrect. It should be configured to use VPI 0/VCI 38. I'd 
expect this to default to the correct values, but occasionally I've seen 
hardware that use the US/EU defaults.

Paul