[Chester LUG] Fwd: [Liverpool] Liverpool Hackspace

[heckle at btinternet.com]

Sorry if you've seen it already -

Derek
                             ------------------------

MEMO TO STAFF

Mouse Balls & Mouse Balls Inspector

I don't know how they wrote this with a straight face. This was a real memo 
sent out by IBM to its employees in all seriousness. It went to all field 
engineers about a computer peripheral problem. The author of this memo 
was quite genuine. The engineers rolled on the floor!

"If a mouse fails to operate or should it perform erratically, it may need a 
ball replacement. Mouse balls are now available as FRU (Field 
Replacement Units). Because of the delicate nature of this procedure, 
replacement of mouse balls should only be attempted by properly trained 
personnel. Before proceeding, determine the type of mouse balls by 
examining the underside of the mouse. Domestic balls will be larger and 
harder than foreign balls. Ball removal procedures differ depending upon 
the manufacturer of the mouse. Foreign balls can be replaced using the 
pop off method. Domestic balls are replaced by using the twist off method.

Mouse balls are not usually static sensitive. However, excessive handling 
can result in sudden discharge. Upon completion of ball replacement, the 
mouse may be used immediately. It is recommended that each person have 
a pair of spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local personnel in 
charge of removing and replacing these necessary items. Please keep in 
mind that a customer without properly working balls is an unhappy 
customer.
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