[dundee] BT cheerfully admits snooping on customer LANs

[Peter McDonald]

First time posting here but have been lurking a bit,

I currently work for BT in their tech support and to be honest that
feature does not seem overly reliable. Most information comes from the
Desktop help software BT was trying to get people to use (this was also
subject to another register post).

The sort of information that I have seen regarding people's pc's are
operating system, browser type and email client which of course is
helpful when carrying out diagnostics.

A bit of background. BT has the ability to get the current wep key from
the router and they do not do this as they believe it to be a security
risk. How I am going to connect to someone's wireless from a couple of
hundred miles away I do not know. If they won't give us something as
benign as this they certainly won't let us see any information that may
be gleaned from the desktop help.

Not trying to be biased but I do not think that it is used for anything
nefarious.

-----Original Message-----
From: dundee-bounces at lists.lug.org.uk
[mailto:dundee-bounces at lists.lug.org.uk] On Behalf Of Robert Ladyman
Sent: 25 May 2011 11:42
To: Tayside Linux User Group
Subject: [dundee] BT cheerfully admits snooping on customer LANs

...and this is why you should put a firewall between your modem-router
and your LAN

http://www.theregister.co.uk/2011/05/24/bt_snooping/
--