[Glastonbury] A query please re Epson C82 printer and Gimp

[info at wccl.co.uk]

Thanks very much for message, Martin. Sorry, I use both email 
addresses and had forgotten which was registered.
>
> [with your printer switched OFF, given the problem you describe]
> Open up a text terminal (if in X, hit Alt+F1 or Alt+F2. A text-only
> terminal will open up.  When finished, to get back to X, hit Alt+F7.)
>
> Type:  lpq [Enter]                               # 'line printer queue'
>
> A list of all your print jobs will be shown, with a number beside each.
>
> To cancel a specific job, type lprm <jobNo> [Enter]   # 'lp remove job'
>
> To cancel all print jobs, type lprm * [Enter]         # 'lp remove all'

I'll test this on next occasion. Thanks!
>
> > Epson help line told me they know nothing about Linux and can't help
> > much.
>
> Typical.  You should have told them that in that case you weren't going to
> buy their products until such time as they get their collective ass in
> gear.
> Remember, YOU are the buyer.  THEY are just the market-stall owners trying
> to flog their shoddy goods and services.

Agreed. The Epson was not intended originally to be used with my computer but 
with my husband/partner's Win2000/NT etc. I had an HP which worked fine with 
Linux and jobs were easy enough to cancel. For a number of reasons, after a 
while we switched printers and there wasn't much difficulty setting up the 
Epson with Linux other than this one print job problem. I am very happy 
indeed with the printed work Epson produces, I much prefer it to the printed 
work from the HP. I don't want to give it up now I have it!

> >  They told me to disconnect the printer completely from computer
> > and power and then cancel the job.
>
> Obviously a bunch of windows-wallies.
> ("If problem, hit big red switch, then start over")

Windows wallies I agree entirely yet (if I recall rightly...) this pressing 
the 
off button for a period actually works with the cheaper version of 
this printer, or so I've been told. I know someone who has the cheaper Epson 
printer, has no problem with it in Linux apparently, no problem cancelling 
jobs.

Epson only develop for Win and Apple, they told me. I expressed polite 
surprise that they weren't involved with Linux "yet".... But they really did 
try to help which was nice. 

> > lpq in command line will always say there are no print jobs even when the
> > printer is churning out gibberish.
>
> But what does it say when you turn the printer off?

I'll check when I do the test.

> > Another small query. When I have tried to print say a jpg from Gimp, the
> > printer doesn't print the picture but instead interminable numbers of
> > close printed pages of code (yet another kind of print job I can't
> > cancel!!) Is there something else I should do in Gimp in order to print
> > the picture than the simple "print"?
>
> Have you got foomatic and gimp-print installed?

I will check. 
>
> (try 'locate foomatic | less' and 'locate gimp-print | less' from the
> command line.)
>
> > I haven't noticed if Gimp prints other types of file such as png.
>
> With gimp-print installed, it will.

Good, thanks.

> HTH
>
> [PS -- It always helps to let us know: machine, CPU, memory, OS, etc.]

I'll get the info. The OS is Mandrake. I really *should* have thought to 
mention that and will check the version.

Thanks again!

Regards
Ros

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