Fwd: Re: [Glastonbury] KMail query

[info at wccl.co.uk]

Further to my mail querying why a contact persistently gets blank emails from 
me if I respond to a mail of hers rather than initiating a new mail, Martin 
wondered if she was using PostIni. She replied:

The answer to all your points is basically "No" - never have any problem
> with plain text from elsewhere nor do I use PostIni so don't understand
> what the problem is.  Of all the hundreds of emails I get (and I do get
> hundreds on a weekly basis from various sources) you are the only person
> from whom I get blanks!!!

Tim suggested:
> I would suspect she needs to configure her mail client to 
> recognise plain text, I guess it's something to do with the plain text 
> getting lost in the translation. Perhaps it's reading the > as a broken html 
> tag? I doubt very much that it is either your or KMail's fault.

But since all the other mails she receives are fine, I can't see how it could 
be just mine that get stripped!

And odd that I don't have this problem either with mails I send to other 
people.

It seems that the problem only occurs if I am "replying" to one of her mails. 
So long as I initiate a new mail, she receives it satisfactorily with all the 
text.

Her latest response today was in answer to a new mail of mine. She replied in 
plain text. Usually there is an html component but not this time so I suppose 
she changed this especially for me. I've "replied" to that mail to find out 
if she can see my text now. 

I have noted over recent months that there are a number of spam (or apparently 
spam as I don't ever recognise the senders) mails I receive that have a 
subject heading but no text nor enclosures according to KMail analysis of 
contents. I always assumed it was the spammer's fault and I've as yet never 
bothered to check the headers to see if anything apparent there. Next time I 
will. Is it normal to be receiving these blank mails or could there after all 
be a problem with my latest update of KMail? I didn't see anything strange re 
it earlier because I don't ever seem to receive blank mails from email 
addresses we recognise.

I asked our ISP if their spam filter (which operates on our business email 
account, not our personal email account with them) could be stripping text 
but sending on the rest of the mail to us. They thought this very unlikely - 
what was the point, they said, in sending on a blank mail. Anyway, I'm not 
bothered re that. If a spam filter is text stripping it doesn't matter to me.

But this now persistent problem with my friend (and with blank spam mails come 
to that) has only been fairly recent, possibly since the last time we updated 
KMail. I can't ever recall it happening in more distant past. 

Regards
Ros

----------  Forwarded Message  ----------

Subject: Re: [Glastonbury] KMail query
Date: Friday 24 February 2006 15:20
From: info at wccl.co.uk
To: Martin Wheeler <mwheeler at startext.co.uk>

Thanks for this, Martin, it makes sense going on what actually happens - ie
some mails get through OK, some don't. Spam or AV software was also the other
suggestion from my ISP, come to think of it, but he didn't name any
particular spam software.

I'll pass this on to my contact next time she complains of a blank mail so I
have an offending mail to use as an example.

Regards
Ros

On Friday 24 February 2006 14:13, you wrote:
> On Fri, 24 Feb 2006 info at wccl.co.uk wrote:
> > It seems that the problem I reported isn't at my end.
>
> Ros __
>
> >From other sources I've seen a description of this problem occurring when
>
> using a spam filter called PostIni -- it seems it deletes the body text of
> mails it considers to be spam.
>
> Have no direct experience of it myself; but myabe your problem falls into
> this category.
>
> HTH.

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