[Glastonbury] Re: KMail query

[info at wccl.co.uk]

My Linux user son (but doesn't use KMail) came up with another possible 
explanation:


> So far as I know, only one person of my acquaintance has this problem with 
my 
> mails and always it's when I respond to a mail of hers, not when I initiate 
a 
> new mail. And she says I'm the only person who sends her emails with the 
text missing. She and I are completely mystified.

>>>Pass. Get her to drag the mouse pointer accross the mail to highlight the 
textm could be showing as white text on white background. Most likely a 
setting on her computer.

--------

Unfortunately I can't pursue this further with my contact. She's a business 
friend, not a close personal friend, and she will I suspect get very annoyed 
if I ask her to play around with Outlook settings seeing I am probably the 
only person she is in contact with who's using Linux and the only person  
whose mails to her turn up without text.  I could hardly blame her if she 
said "It's probably a Linux problem, why don't you play around with your 
KMail settings.....?" 

It seems so long as I always initiate a new mail, she should be able to see 
the text. Fortunately she isn't a client, so it isn't causing any serious 
problems to either of us. Better to leave things as they are and anyway it's 
wasting my business time too. But if any of you ever come up with a solution, 
I'd like to hear it!

Ros
--------------

On Tuesday 07 March 2006 12:29, info at wccl.co.uk wrote:
> Further to my mail querying why a contact persistently gets blank emails
> from me if I respond to a mail of hers rather than initiating a new mail,
> Martin wondered if she was using PostIni. She replied:
>
> The answer to all your points is basically "No" - never have any problem
>
> > with plain text from elsewhere nor do I use PostIni so don't understand
> > what the problem is.  Of all the hundreds of emails I get (and I do get
> > hundreds on a weekly basis from various sources) you are the only person
> > from whom I get blanks!!!
>
> Tim suggested:
> > I would suspect she needs to configure her mail client to
> > recognise plain text, I guess it's something to do with the plain text
> > getting lost in the translation. Perhaps it's reading the > as a broken
> > html tag? I doubt very much that it is either your or KMail's fault.
>
> But since all the other mails she receives are fine, I can't see how it
> could be just mine that get stripped!
>
> And odd that I don't have this problem either with mails I send to other
> people.
>
> It seems that the problem only occurs if I am "replying" to one of her
> mails. So long as I initiate a new mail, she receives it satisfactorily
> with all the text.
>
> Her latest response today was in answer to a new mail of mine. She replied
> in plain text. Usually there is an html component but not this time so I
> suppose she changed this especially for me. I've "replied" to that mail to
> find out if she can see my text now.
>
> I have noted over recent months that there are a number of spam (or
> apparently spam as I don't ever recognise the senders) mails I receive that
> have a subject heading but no text nor enclosures according to KMail
> analysis of contents. I always assumed it was the spammer's fault and I've
> as yet never bothered to check the headers to see if anything apparent
> there. Next time I will. Is it normal to be receiving these blank mails or
> could there after all be a problem with my latest update of KMail? I didn't
> see anything strange re it earlier because I don't ever seem to receive
> blank mails from email addresses we recognise.
>
> I asked our ISP if their spam filter (which operates on our business email
> account, not our personal email account with them) could be stripping text
> but sending on the rest of the mail to us. They thought this very unlikely
> - what was the point, they said, in sending on a blank mail. Anyway, I'm
> not bothered re that. If a spam filter is text stripping it doesn't matter
> to me.
>
> But this now persistent problem with my friend (and with blank spam mails
> come to that) has only been fairly recent, possibly since the last time we
> updated KMail. I can't ever recall it happening in more distant past.
>
> Regards
> Ros
>
> ----------  Forwarded Message  ----------
>
> Subject: Re: [Glastonbury] KMail query
> Date: Friday 24 February 2006 15:20
> From: info at wccl.co.uk
> To: Martin Wheeler <mwheeler at startext.co.uk>
>
> Thanks for this, Martin, it makes sense going on what actually happens - ie
> some mails get through OK, some don't. Spam or AV software was also the
> other suggestion from my ISP, come to think of it, but he didn't name any
> particular spam software.
>
> I'll pass this on to my contact next time she complains of a blank mail so
> I have an offending mail to use as an example.
>
> Regards
> Ros
>
> On Friday 24 February 2006 14:13, you wrote:
> > On Fri, 24 Feb 2006 info at wccl.co.uk wrote:
> > > It seems that the problem I reported isn't at my end.
> >
> > Ros __
> >
> > >From other sources I've seen a description of this problem occurring
> > > when
> >
> > using a spam filter called PostIni -- it seems it deletes the body text
> > of mails it considers to be spam.
> >
> > Have no direct experience of it myself; but myabe your problem falls into
> > this category.
> >
> > HTH.
>
> --

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