[Gllug] V92 Modems & FRIACO/ Surftime

Andre Newman andre at walkabout.compulink.co.uk
Mon Aug 6 21:19:50 UTC 2001


On Sunday 05 August 2001 22:26, you wrote:
> i hate that word....  FRIACO!

I know what you mean, they could have chosen something that doesn't need the 
assistance of 5 pints of cheap lager to pronounce!

> anyhoo, friaco does not support kflex. thats what they said to me when i
> said i could not connect with my standard (non kflex) 56k modem that i had
> been using for 6 months with them,

I saw a posting about another ISP that suggested it did but I'm going to try 
and borrow one before I buy, all I'm after is the quick connect so I can get 
dial on denamd working nicely.


> my advice is to seek a friaco isp other thatn force9 / pulsnet. they are
> being ruthless with many aspects of business,
>
> i have a legal argument with them at the moment, several times i have been
> fobbed off from thier phone lines with 'oh no not you again, sorry but im
> not wasting my time again (click beeeep)'

Nasty.

I was severely p**s*d with them over their surftime screwups but everyone 
else I spoke to seemed to have similar or worse problems with other ISPs. I 
figured that you get what you pay for and stayed. I've actually been fairly 
happy since the switch to friaco (spit) as have a couple of guys at work who 
are with them.

> in excess of 900 people have reported plusnet to trading standards
> authorities over the uk within the last 4 months.

Oops

> run while you still can!

It looks like the only place I can run to is Demon, I refuse to pay for a 
dial up account that isn't fixed IP, dynamic IP is a complete pain for video 
conferencing and remote logins. A couple of Demon customers I know bitch 
constantly about their throughput but at least Demon are sufficiently "old 
school" to get things like reverse dns entries right and their smtp delivery 
is execellent (never managed to get plusnet's to work for me).

At least plusnet's cancellation terms are less onerous than they used to be.
Ah well, I'm moving house soon so hopefully I can get a DSL line & dump all 
this temporary dialup crap. I gather that most ADSL lines a bit temporary at 
times, with BT providing the infrastructure I guess that's not too 
surprising, allegedly ;-)

Andre

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