[Gllug] ADSL (and DHCP) woes

[Paul Cupis]

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On Tuesday 31 Dec 2002 00:18, Chris Bell wrote:
> On Mon 30 Dec, Paul Cupis wrote:
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> > On Monday 30 Dec 2002 22:14, Chris Bell wrote:
> > > I have a wires-only ADSL connection to Demon, and have
> > > to set up an initial link with the BT test equipment, then disconnect
> > > and reset the modem to link to an address allocated to me by Demon. You
> > > may need to do something similar.
> >
> > You got stung by that too? It took a Demon technical guy and I a while to
> > work that out - once we got it working, it was fine though.
> >
> > Just glad to know it wasn't just me. :)
> >
> > Paul Cupis
>
>    I ordered the upgrade from dial-up to ADSL, Demon then took about a
> month to pass the order on to BT, and BT completed the upgrade within two
> or three days, well before the date given by Demon. I received the printed
> instructions in good time, so my ADSL modem was in position some time
> before the connection was made. The LED stopped flashing, so I followed the
> instructions and had it all working a few days before Demon notified me by
> email that it was available.

Ah, this was a fresh Demon Express Solo install. I got paperwork from Demon in 
good time, hooked it all up before it was activated. Notice one day that the 
router had connected and so started using it - all of a sudden the connection 
died, so I assumed that it was just set up for testing. Eventually Demon got 
around to telling me it was live again, at which point I couldn't route onto 
the 'net. The router picked up the settings from Demon, IP, hostname et 
cetera, and one of the DNS servers, but I couldn't connect to anything.

Anyway, after a while, the Demon helpdesk guy gave me the BT test 
username/passwd pair to try and reset the connection (or something), after 
whihc things were fine. But there was no mention of this in the paperwork I 
got sent, and the Demon guy seemed to fall back on that as a last resort 
(i.e. he'd managed to establish that my end was fine and there end seemed to 
be fine and decided it was BT's fault).

Paul Cupis
- -- 
paul at cupis.co.uk

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