[Gllug] Tape backup

tet at accucard.com tet at accucard.com
Wed Feb 27 11:48:59 UTC 2002


>Seagate warrenty replacement system is kind of strange - you enter in
>the serial number into a web form, it autogenerates the RMA, you ship
>it to Holland and they ship back a replacement. At no point have they
>asked me what the fault is.

Economies of scale, I expect. It's probably cheaper for them to simply
replace all faulty equipment than it is to pay someone to investigate
and fix the fault.

Tet

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