[Gllug] AMR modems - and first post!

[David Irvine]

On Tue, 2002-01-01 at 12:00, John Hearns wrote:
> Happy New Year! All the best for 2002.
> 
> I'm surprised no-one has beat me to the first post of 2002!
> And me after a night out in Glasgow,
> complete with half bottle in coat pocket.
> Plus a quick visit to the Western (not for me thank goodness-
> I met an old chap in the street who had a bad cut on his
> napper, and had to take him to casualty...)
> Followed by scenes in the frozen streets of Partick resembling
> Napoleon's retreat from Moscow staged in an ice rink as hundreds
> of party casualities trudged, slipped and slid their ways home
> from the city centre with not a bus or empty taxi in sight.
> Finally (ahem) dragging myself in at 6 am...
> 
> Anyway,
> has anyone ever had any success with one of these 
> AMR (Audio Modem Riser) modems? As far as I'm concerned,
> they are the invention of Auld Nick.
> Specifically, I bought an Asus barebones system from Scan,
> which was billed as Linux compatible. Hah...
> The modem is an Asus model, 
> lspci comes back with VIA Technologies AC97 Modem Controller,
> if that is any help. The part is stamped Mr Modem 56K.

VIA?, Mr Modem? Sounds like a (cheesy) attempt at a software modem, easy
way to find out, boot linux on it and see if it detects the com ports
(disable them in the bios) if so its supported as a normal at compatable
modem at that port if not your probably screwed unless the drivers for
the lucent winmodem work.


> 
> I reckon I'm stuffed, and will have to buy another modem.
> Can anyone help me to say for sure which (if any) internal PCI
> modems are hardware-only? 

Easiest bet is to find a clued up computer shop, and ask them for a
hardware modem, then when they present one to you ask them what the
difference between a hardware modem and a software modem is. If they
don't give an inteligent answer, make sure you get some sort of written
agreement that it is a hardware modem so you  can take it back if it
isnt.


> How about US Robotics? Is there a good web page for this sort
> of stuff (I've been Googling for a couple of days, and have
> looked at linmodems etc.)
> 
> Anyone any idea if I could have some comeback to Scan,
> as I specifically bought this system to run Linux?

If you order a new car and specify it should be painted blue, and the
company deliver a red car....

AFAIK its the same with computers, if they billed it as a linux
compatible system (or advertised it etc) and its  not ( And theres no
small print about it not really being penguin friendly) then you can
kick their ass. If not well it depends how nice their customer service
is.


(IANAL)


If all else fails just complain lots and lots, companies usually relent
after a lot of phone calls.

HTH

Happy New Year



David

> 
> John H.
> 
> 
> 
> 
> 
> 
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