[Gllug] Online banking

[Simon Stewart]

On Thu, May 16, 2002 at 05:16:38PM +0100, Jonathan Dye wrote:
> > -----Original Message-----
> > From: Simon Stewart [mailto:sms at lateral.net]
> > Sent: 16 May 2002 17:07
> > To: GLLUG mailing list
> > Subject: [Gllug] Online banking
> > 
> > 
> > I can't make it to a bank very easily, so I want online banking. I use
> > Galeon, and my current bank (NatWest) successfully refuse to be able
> > to cope with it (I get fobbed off with some cack about problems with
> > Java 2[1])
> 
> I wrote them a nice letter asking why they wouldn't let me use Opera or
> Mozilla with their online banking (they checked for them using javascript
> and denied them explicitly).  They replied saying they had no plans to
> support anything other than IE.  I therefore wrote them another letter
> telling them what I thoguht of them and that I would be moving to another
> bank.  I've since decided to leave my account open and to take out the
> maximum 700gbp graduate (intrest free) overdraft and put it into my savings
> :-)

Sat on the phone for a good 40 minutes chasing people around their
systems. Some of their techies appear to have Mozilla on their
machines but there's not a plan to support it "for at least another 3
months"/"never" (depending on who you talk to) The initial drone
started to fob me off, but after I pointed out that I had done CS at
uni and that he could use long words without drawing a complete blank,
he started trying to blind me with science.

Asked to speak to some one else pretty sharpish. Seems they've got the
full spectrum of types there (hardly surprising) from those keen on OS
to those who don't understand it.

More irksome, I can't seem to access their site using _any_ Linux
based browser today. Even one of the "supported" ones (NS 4.7x)

Cheers,

Simon

-- 
"If my son wants to be a pimp when he grows up, that's fine with me.  I
hope he's a good one and enjoys it and doesn't get caught. I'll support
him in this. But if he wants to be a network administrator, he's out of
the house and not part of my family." Steve Wozniak, http://www.woz.org


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