[Gllug] Onetel are CRAP!!
David Damerell
damerell at chiark.greenend.org.uk
Mon Nov 4 11:10:21 UTC 2002
On Friday, 1 Nov 2002, Daniel Andersson wrote:
>and ebilling is SO much better than normal bills
>i enter my creditcard details
>they charge my card every month (if i've exceeded £10) and send me an email
>letting me know
>what more can i ask for?
An arrangement where incompetence on the part of their billing
department can be noticed by you and argued about when _you_ still
have the money, and hence it's _their_ problem.
This is why I don't permit direct debits where possible, especially
from companies like NTL.
--
David Damerell <damerell at chiark.greenend.org.uk> flcl?
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