[Gllug] adsl/web cams

[Tushar Joshi]

I use plunet, and don't have any network issues but had
one problem when I signed up where they started debiting 
my account before BT had finished the exchange work
for the ADSL line. When I contacted them they said 
it wasn't their problem but my problem!?? Which doesn't 
make sense since I got my ADSL line through plus net. 
It took a great deal of effort for them to adjust the billing
date. It was similar to them saying you don't have ADSL in your area
but we'll bill you anyway. Sometimes it's worth paying a little 
but extra for better customer service. 

Tushar


On Wed, Aug 27, 2003 at 08:07:06PM +0100, Simon A. Boggis wrote:
> On Wed, 2003-08-27 at 18:55, Henrik Morsing wrote:
> > Generally good service doesn't even come close! They have excellent
> > service, the best I've ever experienced, and their response times are very
> > short, even outside working hours.
> 
> I have to agree - been with plusnet for best part of a year on their
> home-ADSL-with-fixed-IP package for about ?22 per month. 
> 
> Everything has worked really well, and the few times I've needed to
> contact them their support has been excellent both in and out of working
> hours.
> 
> Lots of people who work here also use them with (AFAIK) similarly happy
> results.
> 
> Simon
> 
> -- 
> ----------------------------------------------------------------------
> Dr Simon A. Boggis                                  Systems Programmer
> Department of Computer Science,                     Tel. 020 7882 7522
> Queen Mary, University of London, London E1 4NS UK. 
> ---- GPG public key <http://www.dcs.qmul.ac.uk/~simon/#publickey> ----
> 
> 
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