[Gllug] Insight UK - a warning

[Rickey Costas]

I'd get onto the credit card company. They were good when a mobile phone company 
  wouldnt cancel a regular debit. You'll need to send 'em a letter and all that.

If that fails, then

https://www.moneyclaim.gov.uk/csmco2/index.jsp

might be useful.

Rickey.



Richard Jones wrote:
> In June I ordered some wireless equipment from Insight UK. They
> charged my credit card twice. Despite multiple phone calls, they still
> haven't refunded my credit card (even after promising on three
> occasions to do so). So effectively they've stolen nearly 100 quid off
> me, and there's not much more I can do except take it to a small
> claims court.
> 
> Anyway, if this is how they handle customers, I'm going to avoid them
> in future.
> 
> Rich.
> 


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