[Gllug] Re: Any bank not in the dark ages?

[Richard Jones]

Sarah Ewen wrote:
> I applied for a smile account on 7 April. A week later they 
> had approved it and opened the account, but I'm still waiting
> for my cards to arrive. I've received the pin number, but the
> card has been marked as lost and they're resending a new set.
> 
> Apparently their London couriers have a habit of not leaving
> calling cards if you're not at home, so the operator I spoke
> to advised me to request receiving them by royal mail, which
> I have done. Still no sign of them :(
> 
> I really, really hope this is just an infortunate start 
> though, as I like the thought of banking with an ethical
> bank. It used to be that you couldn't access their site from a
> Mac, but I think that may have been resolved.
> 
> fingers crossed.
> 
> Sarah.

Stig Brautaset wrote:
> I tried getting a coop account, but after 2-3 months of them screwing
> around with my applications (yes, I too gave them the benefit of the
> doubt and applied once more after they screwed up the first time).


I've now spent two months trying to get a joint account with Smile,
and I've finally given up.  Apparently they are unaware of the fact
that people change their names when they get married (yes,
unbelievable that isn't it ...), so it's basically impossible for my
wife to get together enough proof of identity.  Even a signed letter
from her doctor which we had to go out of the way to get was rejected.

Also their website does some strange thing with Javascript which makes
it impossible to focus on any field ...

So I'm _still_ looking for an online bank with a clue ...

Rich.

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