[Gllug] Re: Any bank not in the dark ages?

[Ashley Evans]

Stig Brautaset wrote:

>>I tried getting a coop account, but after 2-3 months of them screwing
>>around with my applications (yes, I too gave them the benefit of the
>>doubt and applied once more after they screwed up the first time).
>>    
>>
>
>
>I've now spent two months trying to get a joint account with Smile,
>and I've finally given up.  Apparently they are unaware of the fact
>that people change their names when they get married (yes,
>unbelievable that isn't it ...), so it's basically impossible for my
>wife to get together enough proof of identity.  Even a signed letter
>from her doctor which we had to go out of the way to get was rejected.
>
>Also their website does some strange thing with Javascript which makes
>it impossible to focus on any field ...
>
>So I'm _still_ looking for an online bank with a clue ...
>
>Rich.
>
>  
>
I used first direct via phone and their "PC banking" - dedicated dialup 
system before Internet banking - I can say with confidence that they're 
the best bank I've ever used. I've gone from Midland -> First Direct -> 
Natwest -> LloydsTSB.

I'd move back to First Direct anytime but Lloyds treat me quite well 
with their select account ( 5 pounds per month for AA cover (me, not me 
car :) and various other not so useful bits including mobile phone 
insurance. Quite a bargin and I've never had any trouble with their 
online banking either.  They only support  IE and "a few versions of 
Netscape" for their insurance services. Why, oh why.

Ashley
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