[Gllug] Re: Gllug Digest, Vol 13, Issue 34

[Jonathan Hartley]

>From: Richard <richard_c at tpg.com.au>
>Subject: Re: [Gllug] Odeon accessible website removed by force
>http://www.theregister.co.uk/2004/07/14/odeon_disabled_website/
>...
>LVetere at odeonuk.com - Odeon Marketing Director (first name Luke) the  
>man delivering the message.

The email I sent to Luke (considering that he is just slightly less likely to have an assistant that will throw it away instantly) went like this:

> Mr Luke Vetere,
> 
> I recently read of your request directed at the creator of the Accessible Odeon Website, as reported on The Register, tech news website, at:
>
>	http://www.theregister.co.uk/2004/07/14/odeon_disabled_website/
>
> I have formerly been an active user of Matthew Somerville's accessable Odeon site, so this saddens me.
>
> Is it not possible that you could resolve this situation to your own benefit with a little more finesse? For example, I am sure that Mr Somerville would be delighted if you were to invite him to assist in transferring his accessable technology onto your own official site. That way, you get a website upgrade for free, you regain centralised control over Odeon's web presence, Mr Somerville is happy, and best of all, your customers are happy?
>
> Incidentally, I use his site instead of yours, not because have a disability which requires it, but because your official site frustratingly does not work with any of the internet browsers common on niche operating systems (such as MacOS, Linux, BSD, etc) which I use at home and at work instead of Microsoft Windows. Mr Somerville's accessable website has been created conforming to common web standards, and therefore works in many browsers on many operating systems. As a computer programmer, I know it is relatively easy to do this, and therefore the impression I receive from your own official Odeon website is that it has been poorly constructed. This impression is common amongst some computer-literate professionals or early-adopter types, many of whom use alternative operating systems instead of or in addition to Microsoft Windows.
> 
> Best regards, and thank you for your time,

Jonathan Hartley
tartley at tartley.com
+44 (07903) 729 838
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