[Gllug] Any bank not in the dark ages?

[Christopher Hunter]

On Tuesday 04 May 2004 4:21 pm, Doug Winter wrote:

> Took me four attempts in the end, and about four hours.  I've just
> closed my old current account and opened a new one with first direct,
> because they said they could organise this kind of thing over the phone
> (don't know if you can do it over the Internet yet).  Still costs 20
> quid though, and you still need all the information.

Word of warning about First Direct - they are TOTALLY clueless.  They were so 
bad that I had to sue.  The Banking Ombudsman is usually on the side of the 
banks, but in this instance I received a remarkable level of support.  It 
turned out that my complaints were commonplace....

Chris

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