[Gllug] o2, web, site, ....

[Alain Williams]

On Fri, Jun 03, 2005 at 11:40:03AM +0100, Doug Winter wrote:
> Alain Williams wrote:
> >I tried their web site (o2.co.uk) -- it tells me that I need to update my 
> >browser,
> >(I tried the latest mozilla & firefox). I 'phone customer services who ask 
> >me to
> >email: my-care at o2.co.uk - this bounced, they confirm that it is correct.
> 
> Their web site is a pile of poo, as is their useless customer service, 
> but it's always worked ok for me in firefox before.  What are you doing 
> to get the message?

Nothing odd that I can think of -- just enter the URL as I normally do.

It is:

	Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.7.8) Gecko/20050523 CentOS/1.0.4-1.4.1.centos4 Firefox/1.0.4

(Centos is a redhat enterprise clone).

The upgrade link takes me to the netscape web site which wants to upgrade me to netscape 8 (where I can't find
anything other than MS Windows downloads).

I know that the start of the above line is ''Mozilla/5.0'' and I suspect that their site simply looks at that.
Interpretting browser ID strings seems to be somewhat of a black art.

> Oh, and I think the email address you want is mycare at o2mail.co.uk.

Thanks ... I wish someone would tell their customer services that.

-- 
Alain Williams
Parliament Hill Computers Ltd.
Linux Consultant - Mail systems, Web sites, Networking, Programmer, IT Lecturer.
+44 (0) 787 668 0256

#include <std_disclaimer.h>
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