[Gllug] Getting Microsoft off a Dell purchase - anyone done this?

Alan Pope alan at popey.com
Thu Jul 6 08:02:51 UTC 2006

On Thu, Jul 06, 2006 at 08:52:33AM +0100, Jason Clifford wrote:
> On Wed, 5 Jul 2006, M.Blackmore wrote:
> > Getting Microsoft off a Dell purchase - anyone done this?
> > Any one had any luck getting a Dell out of Michael of that ilk WITHOUT
> > the Microsnot crap upon it? I've a legit untied copy of XP Pro doing
> > nowt if I want to dual boot it (haven't had windows running for a couple
> > of months now, and then only to pull some old wordprocessing files out
> > of an old wp format) and probably don't want to install that anyway.
> > 
> > HOW do I get them to take more dosh off? Its XP Home, which I consider
> > even more useless than Pro. I installed Pro a few months ago for the
> > first time in a few years, and thought it was dire, and the installation
> > process was an utter pain in driver hell etc.
> For their servers it's as easy as stating it in the order. I think however 
> that it would take more effort with their consumer products.
> Still it should be possible given the terms of the Microsoft EULA - 
> particularly if you point out that you absolutely intend to require them 
> to honour the requirement to refund you so they can save the time and 
> effort it will cost them up front.

Last time I looked at the EULA (last year when I bought a dell) it says you
can't return the OS without the hardware. They have them linked.

So when you phone up and ask for a refund they tell you to send the machine
back - end of story. I never actually tested it, I just wiped XP and
installed Linux. I've not tried to get a refund yet and now I've left it
nearly a year I doubt I'll bother trying.

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