[Gllug] OT: Mac code can't be given on an LOU network?

[John Winters]

Julian Somers wrote:
[snip]
> Is ntl any better? Or am I just buying into another long term
> relationship that's a pain to get out of?  

I never thought I'd see the words "NTL" and "better" in the same 
sentence.  NTL's customer service is quite unbelievably bad.  You may 
think BT and Tiscali are a pain, but you'll run whimpering back to them 
once you've experienced NTL.  I had to get Oftel involved simply to get 
NTL to terminate the service - this after six months of trying 
everything else, up to and including a large number of letters sent 
first by recorded delivery and then by special delivery.  As far as I 
can discover, the NTL people simply signed for the letters and then 
threw them away.

Don't even *dream* of signing up with NTL.

If it's that much of a problem, why not get a brand new phone line with 
BT, complete with ADSL from a competent ISP (e.g. Andrews and Arnold, or 
Jason's UKFSN).  Once that's up and running, migrate your existing 
telephone number to VoIP and terminate the old line.  It may seem 
wasteful, but it will save you grey hairs in the long run.

HTH
John
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