[Gllug] Linux invalidates your HP warranty

[John G Walker]

On Tue, 3 Apr 2007 23:20:16 +0100 Bernard Peek <bap at shrdlu.com> wrote:

> >Thus there is no valid reason for them to refuse support because
> >Linux happens to be installed.  
> 
> That's true. They could have handled it better. They should have just 
> said that they were going to overwrite the disk if the box arrived
> back with Linux installed, and asked her whether she would prefer to
> ship it back without its disk.

You seem to have missed the post in another sub-thread. HP did not
refuse to honour the warranty. It appears to have been one of their
support agents that did the refusing. HP have said they will clarify
matters with their support agents,


-- 
 All the best,
 John
-------------- next part --------------
-- 
Gllug mailing list  -  Gllug at gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug