[Gllug] Linux invalidates your HP warranty

Tethys sta296 at astradyne.co.uk
Tue Apr 3 22:52:59 UTC 2007


John G Walker writes:

>You seem to have missed the post in another sub-thread. HP did not
>refuse to honour the warranty. It appears to have been one of their
>support agents that did the refusing. HP have said they will clarify
>matters with their support agents,

Of course, the support agent is acting as a representative of HP.
Even if it's just down to a lack of training and/or communication
problems, it's still a case of HP refusing to support the machine.

Tet
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