[Gllug] Linux invalidates your HP warranty

[Jason Clifford]

On Tue, 3 Apr 2007, Chris Jones wrote:

> > installation what would you call that laptop in the event that the
> > consumer invokes the rejection clause and replacing windows with Linux
> > or $otherOS?
> 
> I'd call it a laptop that HP won't support as-is, apparently so would
> HP. Hence this thread.

If HP insist that MS Windows is an integral part of the laptop then it 
must follow that the terms of the Windows license, particularly the 
rejection clause for the software are applicable.

> own version of Windows on. Why should they support your potential
> inability to install an OS? Doubly so if it's an OS their support people
> have never even seen before!

You seem to have misunderstood the discussion. We're talking about 
hardware support not software support.

As has already been explained numerous times there is reasonable basis 
upon which to refuse hardware support when it is standard practice to boot 
from a known good software image for testing - your existing Windows 
installation cannot meet that definition given how every application ever 
installed replaces parts of a Windows OS.

Clearly Windows on a laptop returned by a customer reporting a fault 
cannot match the stated requirement that it be in the same condition as 
supplied unless the customer has never used it, never updated it, etc - 
it's no different from Linux in this respect.

Jason
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