[Gllug] On a Fasthost adv.

[Andy Farnsworth]

Jason Clifford wrote:
> On Wed, 2007-12-19 at 12:34 +0000, Ryan Cartwright wrote:
>   
>> One friend is furious that his ISP has advertised up to 8mb and the best
>> he can get (because of his line apparently) is just over 1Mb. 
>>     
>
> That's my point though. Lots of people are being misled by the campaign
> into thinking they are being ripped off when in reality they are simply
> getting the best service possible on their line.
>   
Ah, but are they?  They may be getting the best service possible on the 
copper that is currently installed, but what if the phone company came 
out and ran a brand new line for them?  What would they get then?  I was 
living out in Cookham and about a week after I moved in the phone died 
and it turned out that the wire from the exchange to the house had 
broken due to corrosion.  They just patched it and would not replace the 
entire length with new copper no matter how much I asked them to.  As 
such, I was stuck with a sub 1mb connection.
> In what sense should your friend actually be furious or otherwise
> unhappy with a 1Mb connection if that's all his line can sustain?
>   
I would be unhappy if (as they did for me) their telephone 
representatives stated that I should get 2 Mb or better and end up with 
sub 1mb.  Yes, Yes, they said SHOULD but there was BT broadband in the 
house previously so they should have previous real world information to 
make this estimate.

Andy
-- 
Gllug mailing list  -  Gllug at gllug.org.uk
http://lists.gllug.org.uk/mailman/listinfo/gllug