[Gllug] NTL + Wireless network problems

[Jason Clifford]

On Mon, 8 Jan 2007, Admin wrote:

> My daughter is running a Kubuntu box with wireless networking that 
> worked flawlessly on the wireless network here (ADSL line and Netgear 
> WPA encrypted Access Point).
> 
> She has moved to student accommodation in London where they have an NTL 
> cable modem + Belkin Access Point and she says the connection is very 
> slow (almost unusable) whereas Windows boxes 'just work'.

Is she able to view and connect to other loal machines without problem - 
at the very least to ping them without packet loss?

If so is she able to ping sites on the internet and reliable traceroute 
through to them?

If she cannot reliable connect to other local machines she needs to verify 
her wireless setup and consider whether there might be interference from 
other wireless networks or sources of electrical interference.

If she can see the local network and reliably connect to the router she 
should check that the NTL modem or STB is not overheating (is this problem 
affecting others users of the ntl connection?). If that's not  the problem 
a call to NTL might be in order however she'll have to be prepared to deal 
with their "If you are not running windows you should be policy" if she 
doesn't get a clued up support person.

Jason
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