[Gllug] OT - Email Hosting Specialist / Bulk-Mail Issue

[Bruce Richardson]

On Wed, Jul 25, 2007 at 03:19:53PM +0100, Harry wrote:
> My client is sending the emails from their office via their broadband
> ISP - using a bulk-mailer called E-Newsletter Manager. (IOW they are sending
> the mail via the ISP's mail system.)

They are for definite?  The one doesn't follow from the other.

> There was an issue with Hotmail recently - Hotmail temporarily blacklisted
> their IP address or domain - and apparently the ISP 'suffered' too. Many of
> the subscribers use Hotmail or Yahoo accounts because they are moonlighting.
> 
> Hotmail was persuaded to whitelist them again, but the ISP is still unhappy
> with things as they stand.

This service really should be hosted externally because that would

	* Save on office bandwidth
	* Remove a dependency on the office DSL line
	* Make it easier (in conjuction with other steps) to avoid
	  blacklisting

You could simply set up something on a Bytemark (or similar) box, you
could use one of the many online services for bulk mailing lists or
there are some companies who will sell you a Linux server pre-installed
with a copy of their spamming tool.

Of course, none of that is any use with the Windows app they are
currently using.

In the short term, they could set up a simple smtp server in the office
and have the bulk-mail app talk to that instead of to the ISP mail
server.  That would probably escape the ISP's notice in the short term,
at the cost of an even higher likelihood of individual messages being
treated as spam.

I could go into more detail but a) I don't know enough about the company
you're dealing with and b) it sounds as if you're going to get paid by
them and I'm not.

-- 
Bruce

A problem shared brings the consolation that someone else is now
feeling as miserable as you.
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