[Gllug] record outages system

[Hakuna Matata]

you can give it a try :)

http://bestpractical.com/rt

RT is an enterprise-grade ticketing system which enables a group of
people to intelligently and efficiently manage tasks, issues, and
requests submitted by a community of users.


--Hakuna

On 6/19/07, diego gentoo <diego.gentoo at gmail.com> wrote:
> Sorry for my lack of details. I need a system that allow to different users
> to record any issue with different level of details (type of issue, where
> the issue happened, the start time, when it ends, the department who record
> this issue and so on). I need also to see the different outages open,
> closed, and why thery are closed.
>
> Thanks. Diego.
>
>
> 2007/6/19, Andy McGarty <andy at mac1systems.com>:
> > > I'm looking for a outage system (open source of course) for my company.
> > > It
> > > should be quite simple to use, and, if possible, nice to see :D
> > >
> > > Every advice is welcome!
> >
> > If you want something to test service availability and record/warn of
> > failures then have a look at nagios.
> > http://www.nagios.org/
> >
> >
> > --
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> >
>
>
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