[Gllug] Linux invalidates your HP warranty

Bernard Peek bap at shrdlu.com
Sat Mar 31 10:13:49 UTC 2007


In message <Pine.LNX.4.44.0703310940320.20854-100000 at lucy.ukfsn.org>, 
Jason Clifford <jason at ukfsn.org> writes
>On Fri, 30 Mar 2007, Bernard Peek wrote:
>
>> Nobody has claimed that software can break the hardware. It's HP's
>> choice what platform to run their diagnostic software on. You may prefer
>> to run diagnostic software from CD or the network, but it's not your
>> decision.
>
>Actually it is entirely my decision as to what software I run on hardware
>I own. It is not a reasonable restriction on the part of HP to assert
>otherwise via their warranty terms.

They haven't done so.

>
>> The point of re-imaging the drive as the first step in diagnosis is to
>> restore the software to a known good state. If the machine runs normally
>> at that point it can be returned as fixed.
>
>To which end it does not matter what was on the system before doing so -
>hence there is no justification for refusing warranty support.
>
True, but HP haven't refused warranty support.



>Jason
>--
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-- 
Bernard Peek
bap at shrdlu.com

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