[Gllug] Aaaaarrrggghhh!!!! I need a working ISP

[James Courtier-Dutton]

2008/12/22 - Tethys <tethys at gmail.com>:
> I know we've been through this before, but I need some recommendations
> for an ISP. I need:
>
> 1. Telephone technical support (email only is not good enough)
> 2. Technical support out of working hours. The times I tend to notice
>   things breaking are when I'm at home and using the service,
>   not when I'm at work. Ideally, the support would be 24x7, but
>   I could cope with at least being open late at night during the
>   week. Being open at weekends is a must. I've been without
>   email this weekend, and there's nothing I could do about it.
>   I have had the same problem when my connectivity has
>   gone down in the past (sadly all too common these days)
> 3. 8Mb/s -- faster would be good, but it's not necessary
> 4. Sensibly priced for around 20GB usage/month
> 5. Nothing whatsoever to do with Tiscali
> 6. Multiple static IP addresses. At the moment I have a /28, which is fine
> 7. No firewalling, filtering or other tampering with my traffic
>
> I don't need DNS, web space or email. After having too many bad
> experiences elsewhere, I'll be doing all of that myself. All I'm
> looking for is connectivity. Nor do I need VoIP, bundled TV or
> telephone or any other "value added" products or services.
>
> From memory, the usual culprits mentioned around these parts are
> UKFSN, Nildram, Zen, Plusnet, Eclipse and A&A, but all of them seem to
> fall down on at least one of those requirements. My current ISP (F2S)
> meets them all, except for #5, which has been recently added due to
> their quite astounding levels of ineptitude (Tiscali now own F2S). Any
> suggestions on where I should be looking?
>
> Tet
>

I would add Demon
http://www.demon.net

The "Demon Business 8000" sounds like what you need. Gives you your
own subnet etc.
When moving provider, you will probably have to renumber your hosts on
the internet subnet.

They have #7 as an option, you can switch it on/off at will.
I leaving it in for the email spam filter. No other TCP/IP traffic is touched.
I am on a simple HomeOffice 8000 that gives me a single fixed IP address.
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