[Gllug] Just had an interesting call from Microsoft
John Winters
john at sinodun.org.uk
Fri Jan 25 20:20:33 UTC 2008
tid wrote:
> On 25/01/2008, Jason Clifford <jason at ukfsn.org> wrote:
>> I just had a call from someone called Jim Duggan claiming to be from
>> Microsoft
>
> Part of an induction programme I used to give involved dealing with
> persistant salesdrones :
>
> (1) Remove the telephone earpiece from your ear. If you can't hear
> them, they can't communicate with you.
> (2) Say "I'm going to stop you there. Thanks. Bye"
> (3) Put the phone down.
I've simplified this further after trying various alternatives.
(Incidentally, the Telephone Preference Service is very effective at
reducing cold-calls. I get really very few.) Anyway the technique is
simple. As soon as you establish that it's a sales call you simply hang
up - no comment, no apology, no interruption.
John
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