[Gllug] VACANCY: Production Support Engineer (repost)

Iain Gray iain.dv at googlemail.com
Mon Jun 2 09:34:46 UTC 2008

The role is in a high profile games studio working in the network
gaming group production support team. The company is Sony Computer
Entertainment Europe working  within World Wide Studios London.
Working on SCEE produced PS3 games.
The studio is very centrally based (Oxford Circus) in excellent
offices with many benefits.

The job requires someone who is able to apply logical troubleshooting
skills to issues as well as being able to write and run load and
performance tuning tests and apply production rigor to games as they
progress from development to production.

As the role is open and there are 2 positions available the salary
range is also open and negotiable dependant on experience in the range
of 30 - 40k
Other benefits include:
Excellent pension and healthcare package
London weighting of Salary after probation (Currently 1700)
Excellent bonus scheme
12 free games a year
Free console
Great working atmosphere
Subsidised Restaurant and bar
Season Ticket loan

The role is in a small but rapidly expanding team at a very fluid time
for console games and online in particular so there are always
opportunities for career progression and advancement as well as solid
training opportunities.

Recruitment time is ASAP (as always) and process is:
Initial telephone interview
First f2f with tech test
Second interview

If anyone is interested in the role and would like more information
please contact me off list



The role is to become part of the Production Support team for the
online games application and to help support and develop the
application and the processes around moving games through development
to production. The candidate will have good linux skills and show
understanding of troubleshooting methods and problem resolution.

Duties and Responsibilities:

There are 3 main areas of responsibility in this role and an applicant
should show demonstrable capability in at least 2 of these.

1.Management of many workstreams and ability to keep up to date on
several ongoing tasks at once. The candidate should be used to
managing their own time and keeping a clear audit trail of where each
task is at.
2.Troubleshooting Issues by using networking, linux and application
knowledge to solve problems in a logical way.
3.Willingness to take one aspect of the many varied aspects of the
role and become the team expert. Possible areas are C/C++ Client Sim,
Java coding for load testing or PL/SQL development.

Skills and Experience:

Skills that are essential for this role is knowledge of/experience
with a selection from :
Unix (linux) system setup and administration.
Troubleshooting skills. A logical and methodical way of working
through a problem.
A good understanding of networks and networked applications
Perl scripting for task automation.
Oracle database connectivity and administration.
PL/SQL knowledge
Web server environments including but not limited to Apache Tomcat,
with particular reference to jsp/servlet engines
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