[Gllug] Anyone know anything about Zetnet?

[John Edwards]

On Thu, Jul 16, 2009 at 08:22:37PM +0100, John Winters wrote:
> I've been asked to help out at a school who have been without Internet
> connectivity for several days.  Their ISP is Zetnet and a quick look at
> the school end of the ADSL connection indicates that all is working fine
> right up to the point where they try to do CHAP authentication, at which
> point their details are rejected.
> 
> The trouble is, Zetnet seems to be in meltdown.  All their phone numbers
> have been changed and the one number which everything gets redirected to
> is never answered.  It seems to be something to do with being taken over
> by Breathe and there's lots of other people who seem to be in the same boat.
> 
> Anyone know any more about it? 

A quick Google brought up this story about email and ADSL problems:
	http://www.ispreview.co.uk/story/2009/07/15/broadband-isp-zetnet-uk-leaves-customers-without-email-for-several-weeks.html

That article mentions that the login has changed to username at surfmax,
so check that first.


> Is there any point in trying to get
> anything out of Zetnet? 

> Is there a quick way of switching to another
> provider when you can't talk to you current provider to get a MAC code?

There are ways, talk to a tech-savvy ISP about them.

The one I am most familiar with is a "Cease and Reprovide",
but that can take a couple of weeks of downtime so is only
done as a last resort.


-- 
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|    John Edwards   Email: john at cornerstonelinux.co.uk    |
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