[Gllug] Cost of RedHat vs Ubuntu desktop support

Hari Sekhon hpsekhon at googlemail.com
Tue Jul 7 11:19:31 UTC 2009


John Edwards wrote:
> You say that when Ubuntu charges for desktop support that is
> outrageous, but when RedHat charges more money for less support
> then that is good business sense?
>   
The point was that RedHat aren't doing much in desktop support, they 
aren't interested and they seem to be successful doing what they are 
doing focusing on servers.

If ubuntu thinks it can make good money out of the desktop market, then 
good luck to them too, but I don't see the point myself.

If ubuntu "just works" and any old granny can make it work, then why buy 
expensive support for it?

>> Would you want to pay $900 *every year for every desktop machine* in  
>> your organization? C'mon... and people talk about the never ending  
>> treadmill of M$, this would be a more expensive and faster moving  
>> treadmill, I don't know how many accountants or IT staff would thank you  
>> for that...
>>     
>
> Of course not, but how many organisations needs 24x7 support on
> every desktop? Ubuntu is *not* forcing you to pay for this support.
>
> And here is the main difference between Ubuntu and RedHat in this
> area. RedHat *does* force you pay for every machine, which is
> probably why they make a good profit.
>   
Fair point, this is a major gripe I had with redhat years ago when they 
made RHEL vs Fedora and one of the reasons I left the fan base, but it's 
also the reason for CentOS success and the reason so many of us use 
CentOS, which is Redhat's work without the branding (and thanks to the 
CentOS community for building and hosting all the rpms from the srpms 
that Redhat provides). Technically Redhat don't have to provide the 
srpms they do, only src, which make it easier for CentOS to rebuild the 
distribution.

I'm using more CentOS these days than Rhel, but I still appreciate 
RedHat's work.

IMHO, CentOS and Redhat can be used interchangeably and I do.

-h

-- 
Hari Sekhon
http://www.linkedin.com/in/harisekhon

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