[Gllug] Anyone want £40 to fix my DNS problem today!?

[Benjamin Goodacre]

I can help, but I don't want £40; a recommendation on Linked-in or something like that will suffice, and you can get me a beer on the next GLLUG meet. :)

Is the issue still pending?

Ben

--
Benjamin Goodacre
Linux Sysadmin for a 500k user site
Web: ben.goodacre.name
http://twitter.com/eddievaliant
http://www.linkedin.com/in/bgoodacre



-----Original Message-----
From: gllug-bounces at gllug.org.uk [mailto:gllug-bounces at gllug.org.uk] On Behalf Of general_email at technicalbloke.com
Sent: 08 November 2009 12:13
To: Greater London Linux User Group
Subject: [Gllug] Anyone want £40 to fix my DNS problem today!?

Hi,

I'm worried I may have screwed up a client's zone records while trying
to get them on Google docs, my changes don't seem to be propagating and
their registrar/hosting co aren't answering their tickets, emails or
phones so I don't know if it's me or them. Meanwile I'm scheduled to go
round to my clients office tomorrow 10am and show them all how to use
it, which I can't as it's not working. In fact, despite the new MX
record refusing to propagate their inbound e-mail seems to have stopped
so now it's worse than before!

I was pretty confident I knew what I was doing when I started this but
now I'm not so sure. I need someone who really knows their stuff to take
a look at it, it's a fairly normal/trivial setup... google docs for
mail, existing 3rd party godaddy web hosting for the website but I just
can't see what's wrong and I need it sorted yesterday!

Please can anyone here help!? I know it's a Sunday but maybe it'll only
take you 20mins? As per the title I can offer you £40. To complicate
thing's I'm in and out all day so if you can help at all please call/txt
on 07761532428, I'll keep the pertinent details to hand.

Here's what I've did...

Changed primary nameservers back to registrars nameservers (they had
been pointing to godaddy nameservers 'domaincontrol')
Removed a bunch of A records hardwiring web and mail to a single godaddy
IP (sure that wasn't right)
Removed 2 x MX records (pointing to godaddy 'secureserver' mailservers)
and added the 7 detailed in the google apps tutorial
Added 2 x blank NS records pointing to registrars nameservers (not sure
if I need these)
Added 4 NS records pointing www, pop, smtp & ftp to godaddys nameservers
so as to avoid interrupting web and mail service!
Added a CNAME for 'mail' pointing to ghs.google.com.

These changes were made several days ago now & I have been waiting all
weekend for them to propagate but I can see no evidence of them from any
online DNS tools, other than supposedly losing inbound mail, that's the
bit I really don't get. I'm going to try and contact the fella who
manages the godaddy hosting today and see if he's got any ideas, I was
wondering if maybe he'd set a really long TTL on the zone entries when
he was in charge of them or something... but anyway I'm gibbering
now!... In short, if you can help please call me today ASAP!

Yours forever gratefully,

Roger.
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