[Gllug] (OT) Demonic dropping out
caparo.g at gmail.com
Sun Jul 25 09:37:11 UTC 2010
On Sunday 25 July 2010 10:22:38 t.clarke wrote:
> I have no idea what Demon charge per month for an ADSL connection, but
> generally speaking you GWYPF in this life !
> Whilst it is probably true that no ISP can do much physically about
> problems that usually arise on the BT side of things, I believe they can at
> least do some tests remotely (to establish whether the modem is in sync
> etc). As a massive generality, overseas call centres are often staffed by
> people that 'read from scripts' with little or no technical understanding.
> What makes that even worse is that they can be impossible to understand
> (having said that I have the same problem with BT staff in the UK
> I have two connections with Enta via ukfsn and have always found their
> helpdesk people to know what they are talking about - but then they appear
> to be entirely UK based. Also I don't have to phone some ludicrously
> expensive 09... number to report problems (which have ALWAYS been with the
> BT line). I can recommend them - though I guess they are not at the
> 'supercheap' end of the market. As I say, you get what you pay for!
Would you describe 25UKP amonth as cheap broad band? as a pensioner I
certainly would not.
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