[Gllug] (OT) Demonic dropping out
john at sinodun.org.uk
Thu Jul 29 08:02:35 UTC 2010
On 28/07/10 15:39, Gordon Joly wrote:
> On 28/07/2010 14:32, John Winters wrote:
>> On 27/07/10 13:29, Gordon Joly wrote:
>>> Last week, I noticed that I had a direct debit Thus (Demon). Since I do
>>> not have a service from them, and have not had for a while, I decided to
>>> cancel the direct debit.
>> I hope by "cancel the direct debit" you mean you instructed your bank to
>> reverse the erroneous transaction. Canceling the mandate is one thing,
>> but it's also important to realise you can reverse any actual payment
>> which you don't like. You don't have to give a reason - the bank has to
>> reverse it on your say so. This is part of the DD guarantee.
> Payments stopped about six months ago, when I switched to BT.
Ah - I see. Sorry, I misinterpreted your message. When you said you
"had a direct debit" I thought you meant they'd actually taken a payment.
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