[Gllug] (OT) Demonic dropping out

[Gordon Joly]

On 28/07/2010 14:32, John Winters wrote:
> On 27/07/10 13:29, Gordon Joly wrote:
>    
>> Last week, I noticed that I had a direct debit Thus (Demon). Since I do
>> not have a service from them, and have not had for a while, I decided to
>> cancel the direct debit.
>>      
> I hope by "cancel the direct debit" you mean you instructed your bank to
> reverse the erroneous transaction.  Canceling the mandate is one thing,
> but it's also important to realise you can reverse any actual payment
> which you don't like.  You don't have to give a reason - the bank has to
> reverse it on your say so.  This is part of the DD guarantee.
>
> John
>    
Payments stopped about six months ago, when I switched to BT.

Gordo


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Gordon Joly
gordon.joly at pobox.com
http://www.joly.org.uk/
Don't Leave Space To The Professionals!

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