[Gllug] [OT] Summer and DSL etc

Jason Clifford jason at ukfsn.org
Thu Jun 17 12:20:22 UTC 2010

On Thu, 2010-06-17 at 12:56 +0100, t.clarke wrote:
> BT's party piece appears to be to wait until you agree for an engineer to
> test the line (from your premises) and then after the visit is booked, fix
> the fault externally to your premises.  Then when the enigneer turns up no fault
> is found so it must have been a problem with your equipment and you get a nice
> fat bill for the visit!

It's even worse than that. BT now charge for the call out even if you
cancel it unless you cancel it more than 24 hours beforehand.

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