[Gllug] Plusnet Fibre Broadband

Ian Baillie ian.baillie at westminster.org.uk
Mon Jan 30 13:00:26 UTC 2012

On 30/01/2012 12:33, "Benjamin Donnachie" <benjamin at py-soft.co.uk> wrote:

>On 30 Jan 2012, at 12:25, "Tethys ." <tethys at gmail.com> wrote:
>> I have no idea about this particular service, but my experiences with
>> Plusnet in general haven't been positive.
>In fairness, have had similar experiences with every broadband
>provider I have tried.
>Sky were most infuriating, insisting that I plug the router into the
>master socket - no matter how much I tried to explain that it was new
>build and the master socket was outside the house they wouldn't
>deviate from their script despite it being a wifi issue... Sigh!
>They eventually released a firmware update that the issue!

I also had a similar experience with Sky. They replaced my router in the
end after I finally reached the Master Socket which entailed me having to
move lots of furniture. The most infuriating thing about Sky is that you
can only use their equipment and they won't supply you with your ADSL
username/ password so you can't even test a faulty connection with another
router. I think there terms and conditions insist on using there equipment.

Saying that, I'm still with them as for the most part the service is
working well.


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