[GLLUG] Broadband/cable provider [OT]

Nix nix at esperi.org.uk
Mon Feb 11 21:44:25 UTC 2013


On 9 Feb 2013, John Winters stated:

> BT have upgraded our exchange (700m away) to FTTC, but incredibly they
> haven't actually done the cabinets so we can't get it!

They upgraded my cabinets, and then they phoned me asking about it. I
said no, on the reasonable-to-me grounds that this would cost me more
for a slower and less resilient service than my current bonded ADSL
lines -- but they wouldn't take no for an answer, and until I got my ISP
(A&A) to slap them around they were phoning me every flipping week,
sometimes at oh-so-helpful times like 6am, to see if I wanted BT
Infinity *this* week.

It seems they have no way of distinguishing the cases of 'we asked him
and he said no' and 'we didn't ask him'. Sigh.

-- 
NULL && (void)




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