[GLLUG] Broadband: Bethere -> Sky

T Menezes tm.onthemove at gmail.com
Wed Apr 9 20:35:47 UTC 2014

Same here. After trying to work out the details of my particular contract
on their website (and failing), I rang customer service. Because my contact
is still in 'transit from BeThere' customer service claimed they couldn't
access my details but added that the usual minimum term is 12 months. I
didn't like how vague & casual they sounded over the phone.


Sent from my phone. Please excuse my brevity.
On 9 Apr 2014 18:17, "Christopher Hunter" <cehunter at gb-x.org> wrote:

> On 09/04/14 12:05, James Hawtin wrote:
>> On 08/04/2014 16:58, T Menezes wrote:
>>> Thanks for all the feedback.
>>> One of the things I liked about BeThere (aside from the technical
>>> side) was that I was on a monthly contract. Now it seems that both Sky
>>> and BT offer 12-18 month contracts.
>>> There is no fibre available in my area yet.  BT say it is likely to
>>> come at the end of the year. Your feedback didn't really fill me with
>>> confidence though, and a 12-18 month contract seems like eternity.
>>>  One advantage of SKY for you is as a Be* customer you will be switched
>> without a contract tie in so you can switch now and look for alturnatives
>> as soon as the fibre arrives.
>> james
>>  I enquired about that - and was told that this WAS NOT the case - you'll
> be tied in for a minimum of one year (or 18 months for their "cheap" deal).
>  Their "Term and Conditions" were written by a lawyer with an evil sense of
> humour!
> C
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