[GLLUG] Broadband: Bethere -> Sky

Karanbir Singh mail-lists at karan.org
Sat Apr 12 01:10:25 UTC 2014

On 04/09/2014 09:34 PM, T Menezes wrote:
> Same here. After trying to work out the details of my particular
> contract on their website (and failing), I rang customer service.
> Because my contact is still in 'transit from BeThere' customer service
> claimed they couldn't access my details but added that the usual minimum
> term is 12 months. I didn't like how vague & casual they sounded over
> the phone.

the only thing they can hold you onto is the remaining time on the
contract you bought the service under. I've seen that through ~ 4 years
ago and its quite clear that there is no minimum term, just the 30 days
they need of notice time.

fwiw, my internet link switched over to sky 2 days back. I've gone from
1.2MBps uplink to 0.4; my downlink has stayed the same at 2.8Mbps;

Karanbir Singh
+44-207-0999389 | http://www.karan.org/ | twitter.com/kbsingh
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