[GLLUG] Is 2 dead pixels grounds for returning new monitor?

Andy Smith andy at bitfolk.com
Thu Jan 23 15:45:56 UTC 2014


On Thu, Jan 23, 2014 at 03:42:05PM +0000, Andy Smith wrote:
> However, there is an ISO standard for the acceptable amount of dead
> pixels per million pixels, and if you have less than this then your
> item is not faulty:
> 
>     http://en.wikipedia.org/wiki/ISO_13406-2

I should have pointed out that this is not law but only a guideline.
The law is silent on this at the moment. But the point is that if a
vendor is willing to argue over 2 dead pixels and also if 2 dead
pixels falls within this limit, then you could be up for quite a
battle to get this item returned as faulty.

Cheers,
Andy




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