[GLLUG] Question about software updater problem

[James Courtier-Dutton]

Hi,

When you first switch on your computer it should ask for a login username
and password. It is that password that it is asking for. If it does not ask
for a password at power on time, then something called "auto login" is
enabled. You then have to try and remember the password you set when you
installed Ubuntu.

There are ways round it, but remembering the password is the easiest way.

James
On 25 Apr 2016 14:33, "jackie menon" <jacqueline.menon at gmail.com> wrote:

Hi there
I am still a novice with regards to Ubuntu.
I am trying to do my software update. I get the message that software is
available to update and am asked if I want to install it. I click install
now and get a box which says "to install or remove software, you need to
authenticate" and asks for a password.
I am not sure which password is required. I have also read on some forum
pages that this is a bug and I should just press the escape key. This does
not work.
I would welcome any suggestions of how to proceed.
Regards
Jackie

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