[GLLUG] New Linux/ubuntu user seeks help/repair Croydon/Surrey/South London area

jackie menon jacqueline.menon at gmail.com
Thu Jan 28 22:34:33 UTC 2016


Hi Guys
A big thank you for organizing tonight's Meetup and especially to you Joe
for fixing my computer. I am touched that in a world of "me, me, me" there
are still people who are genuinely kind and just want to help.
Jackie

On Monday, 25 January 2016, jackie menon <jacqueline.menon at gmail.com> wrote:

> Hi Kevin
> I have an Acer Aspire. I initially get a screen headed GRUB, then a white
> screen. The white screen is a long standing problem with this laptop
> predating the Linus/ ubuntu installation. By turning it on and off I used
> to eventually get it up and running.
> The current problem started when I lost my desktop icons and was presented
> with a purple screen.
> Since coming back from the repair shop I now have a box on a black screen
> with the message:
> The system is running in low graphics mode. your screen graphics card and
> input device settings could not be detected correctly. You will need to
> configure these yourself"
> Regards
> Jackie
>
> On Monday, 25 January 2016, Kevan Vautier <kevanvaut at gmail.com
> <javascript:_e(%7B%7D,'cvml','kevanvaut at gmail.com');>> wrote:
>
>> Hi Jackie,
>>
>> First thing is google is your friend, but we can help too.
>>
>> > On 25 Jan 2016, at 21:09, jackie menon <jacqueline.menon at gmail.com>
>> wrote:
>> >
>> > I am a relatively new Linux/ Ubuntu user having had my sytem installed
>> only 6 months ago by a friend who is now working abroad and not available
>> to help.
>> > I am having start-up problems and haven't a clue how to deal with this
>> myself.
>>
>> Can we have a little more detail about what is the start-up issue?
>> Completely blank screen, asking a question it didn’t ask before?  If you
>> really cannot describe it then a photo will work.
>>
>> > I have had no joy in finding a solution at a regular PC repair shop
>> (tried but failed). I am looking for a technician or shop within a 25 mile
>> radius of Croydon who has experience with and knows this system. I would
>> welcome any recommendations or suggestions.
>> > Regards
>> > Jackie
>> > _______________________________________________
>> > GLLUG mailing list
>> > GLLUG at mailman.lug.org.uk
>> > https://mailman.lug.org.uk/mailman/listinfo/gllug
>>
>>
>>
>>
>>
>> _______________________________________________
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>
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