[Gloucs] network documenting and helpdesking tools?

[Guy Edwards]

ok here's a question...

Is anyone on the list using an open source app (e.g. a php/mysql app or
similar) for helpdesk such as:
http://myhelpdesk.sourceforge.net/

and/or perhaps for network inventory, that kind of thing? like maybe
http://sourceforge.net/projects/irm/

if so, what are you using and what do you like/dislike about it?

I was going to have a go with this one but was wondering if anyone's
already using something interesting they could recommend.
http://helpdesk.centralmanclc.com/

Thanks...
Guy
 
-- 
Guy Edwards <guy_j_edwards at HotPOP.com>